Shopify is an e-commerce platform that allows businesses to create online stores and sell their products. It has become increasingly popular over the years, with more and more businesses turning to Shopify to launch their online stores. However, there may come a time when you need to cancel your Shopify account. This could be for a variety of reasons, such as wanting to switch to another e-commerce platform, or simply wanting to close your online store. Whatever the reason, it’s important to know how to cancel your Shopify account properly.

How to Cancel Your Shopify Account

Cancelling your Shopify account is a straightforward process, and it’s important to make sure you follow the correct steps to ensure that your account is cancelled correctly. Here’s what you need to do:

  1. Log into your Shopify account and go to the ‘Settings’ page.
  2. On the ‘Settings’ page, click on the ‘Account’ tab.
  3. Scroll down to the bottom of the page and click on the ‘Cancel Account’ button.
  4. You will be asked to confirm that you want to cancel your account. Click ‘Confirm’ to proceed.
  5. You will be asked to provide a reason for cancelling your account. Choose the option that best fits your situation and click ‘Continue’.
  6. You will be asked to confirm that you want to cancel your account again. Click ‘Confirm’ to proceed.
  7. Your account will be cancelled and you will be redirected to the Shopify homepage.

Once your account is cancelled, you will no longer have access to your store or any of the data associated with it. However, you can always reactivate your Shopify account at any time.

What Happens When You Cancel Your Shopify Account?

When you cancel your Shopify account, all of your store’s data will be deleted. This includes customer information, orders, products, pages, blog posts, and any other data associated with your store. Your store will no longer be visible to customers and you will no longer be able to access it.

You will also be charged a cancellation fee. This fee will depend on the plan you have and how long you have been using Shopify. For example, if you have been using Shopify for 6 months and you are on the Basic plan, you will be charged a cancellation fee of $79.

How to Reactivate Your Shopify Account

If you decide to reactivate your Shopify account, you can do so by following these steps:

  1. Log into your Shopify account.
  2. Go to the ‘Settings’ page.
  3. On the ‘Settings’ page, click on the ‘Account’ tab.
  4. Scroll down to the bottom of the page and click on the ‘Reactivate Account’ button.
  5. You will be asked to confirm that you want to reactivate your account. Click ‘Confirm’ to proceed.
  6. Your account will be reactivated and you will be redirected to the Shopify homepage.

Once your account is reactivated, all of your store’s data will be restored. This includes customer information, orders, products, pages, blog posts, and any other data associated with your store.

Conclusion

Cancelling or reactivating your Shopify account is a simple process. All you need to do is log into your Shopify account, go to the ‘Settings’ page, and click on the ‘Account’ tab. From there, you can click on either the ‘Cancel Account’ or ‘Reactivate Account’ button, depending on which action you want to take.

It’s important to remember that cancelling your Shopify account will delete all of your store’s data, so it’s important to make sure that you have all of the data you need backed up before cancelling your account.